Help

Whatever difficulties you are facing, there may be a contact below which can offer you help and support.

For helplines and information about drugs and alcohol, please see the ‘Drugs and Alcohol’ help page.

Do you need someone to listen?
  • Samaritans… A listening ear, whatever you are going through (you don’t have to be suicidal to call). Free 24 hour Helpline: 116 123. Website: www.samaritans.org
  • Childline… 24 hour service for children. Phone: 0800 1111. Website: www.childline.org.uk
  • Inspire Counselling… providing a professional counselling service. Phone: 01473 217694. Website: www.inspirecounselling.org.uk
Are you feeling suicidal?
  • Papyrus (prevention of young suicide)… providing help and advice if you are feeling suicidal or you are worried that someone else is feeling suicidal. For confidential suicide prevention advice, Phone: 0800 068 4141, Email: [email protected] or Text: 88247. Website: https://papyrus-uk.org
  • CALM (Campaign Against Living Miserably)…leading a movement against male suicide. Phone: 0800 58 58 58. Helpline and webchat available 5.00pm – midnight. Website: https://www.thecalmzone.net/
Are you concerned about your Mental Health?
  • Mind… helping to make sure that no one has to face a mental health problem alone. Phone: 0300 102 1234 (9.00am – 6.00pm, Monday to Friday, not Bank Holidays).  Website: www.mind.org.uk
  • Turning Point… offering specialist and integrated services which focus on improving lives and communities across mental health, learning disability, substance misuse, primary care, the criminal justice system and employment. Website: www.turning-point.co.uk
  • Shout… Free confidential text messaging service for anyone who is struggling to cope. To start a conversation text ‘shout’ to 85258. Website: Get help – free, 24/7, confidential mental health text support service | Shout 85258
Has someone you care about died?
Has someone you care about died by suicide?
Are you struggling with financial problems or debt?
  • Christians Against Poverty (CAP)… offers help and support to those with debt and financial problems. Phone: 0800 328 0006. Website: www.capuk.org/
Have you (or a family member) served with the armed forces?
  • Combat Stress… offers support to those who have previously served with the armed forces. Phone: 0800 138 1619. Website: www.combatstress.org.uk/
  • Combat Stress… offers support to those who are currently serving with the armed forces. Phone: 0800 323 4444. Website: www.combatstress.org.uk/
  • SSAFA Forcesline… offers support to those who are currently serving, or have previously served, with the armed forces. Phone: 0800 260 6780. Website: www.ssafa.org.uk/
Are you experiencing Domestic Abuse?
  • Domestic Violence and Abuse… 24 hour Helpline: 0808 2000 247. Website: www.nationaldomesticviolencehelpline.org.uk
  • Restore Women’s Aid… offers support, advice and accommodation for victims of domestic abuse. Phone: 0330 551 9495. Website: Restore-wa.org.uk
  • Men’s Advice Line… confidential helpline for men experiencing domestic violence from a partner or ex-partner (or from other family members). Phone: 0808 801 0327. www.mensadviceline.org.uk
Are you hurting the ones you love?
Have you (or someone you know) been sexually abused, assaulted or raped?
  • The Ferns – sexual assault referral centre… one stop location offering medical care and emotional support to any victim of sexual assault and rape. Phone: 0330 223 0099. Website: www.theferns-suffolk.org.uk
  • Rape Crisis… offers support to anyone aged 16+ in England and Wales who has been affected by rape, child sexual abuse, sexual assault, sexual harassment or any other form of sexual violence – at any point in their life. This includes people of all genders who have experienced sexual violence or abuse, as well as anyone supporting them. You can use this service if you don’t have leave to remain in the UK or your immigration status is insecure. Phone: 0808 500 2222. Website: 24/7 Rape and Sexual Abuse Support Line
  • Victim Support (Suffolk and Norfolk)… Phone: 0300 303 3706 between 8am and 5pm, Monday to Friday. Out of Hours Phone: 0808 16 89 111. Website: www.nsvictimcare.org
  • Customer First… first point of contact for social services in Suffolk, including concerns about abuse. For Adult Social Care phone: 0800 917 1109. For Children’s Social Care phone: 0808 800 4005. Out of hours both numbers divert to Social Care Emergency Duty Service. Website: https://infolink.suffolk.gov.uk/kb5/suffolk/infolink/advice.page?id=NYFIzl7NuJU
Do you need advice about sexual health or pregnancy?
Do you need help with eating disorders?
Do you need help with a gambling problem?
  • Gambling Aware… however gambling is making you feel, help and support is available. Also offers support for concerned family and friends. National Gambling Helpline: 0808 8020 133 (open 24/7). Website: www.gambleaware.org
  • GamCare… offers support, recovery toolkit, and help understanding gambling. National Gambling Helpline: 0808 8020 133 (open 24/7). WhatsApp Chat: 020 3031 8881. Website: www.gamcare.org.uk
  • NHS Help for problems with gambling… Website: www.nhs.uk/live-well/addiction-support/gambling-addiction/